Chats · CRM chatIn development
Bitrix24 open channels and amoCRM chats — in one window with everything else
If customers write in the website chat or a messenger connected to the CRM, the dialogue already sits in Bitrix24 or amoCRM. Salesei will pick it up from there and score it on the same scale as calls and Telegram.
How it is designed
What will be visible
Every channel in one card
Calls, Telegram, CRM chat — side by side, one score per rep.
Who is who — automatically
Employee and customer are known from the CRM; nothing to link by hand.
The deal next to it
The episode is linked to the deal — you see how the conversation ended in money.
Written back
The episode summary and a “next step” task — into the same CRM card.
Who needs this
For the sales lead
Teams where first requests arrive in the website chat and messengers via the CRM.
One rep ranking across all channels, without a separate chat report.
For the rep
Nothing to connect yourself — everything goes through the CRM.
A chat breakdown with quotes and a hint on what to say differently.
61/100
SalesScore
SalesScore in CRM chat
The same six stages. Employee, customer and deal data come from the CRM, so the score is tied to the outcome right away.
How SalesScore is calculated →Honest about the status
What already exists
Calls from Bitrix24 and amoCRM, results written to the deal.
Telegram chats and the Chats section in the workspace.
CRM chat — in development
Bitrix24 open channels and amoCRM chats — in development; early access on request.
We name no dates and show no effect figures: there are none yet.
Questions about CRM chat
Which CRMs?
Bitrix24 (open channels) and amoCRM (chats). We start with whichever hosts the first pilot.
Do we need to install anything?
No — it uses the same CRM connection as calls.
When?
In development. Leave a request and we'll invite you to early access first.
What can I use right now?
Calls from the CRM, Telegram chats, the prompter and the trainer — in one workspace.
How many website-chat requests were left without an offer?
Join the pilot — we'll connect your CRM chats first.
Pilot request
Leave a contact — we'll tell you where CRM chats stand and invite you to the pilot. We reply within a day.